Support centre
We're based in Perth and respond to all enquiries within one business day. Alliance members receive priority response.
Looking for answers? Browse the FAQ first →⏱
Professional members
Email support, Mon–Fri 9:00–17:00 AWST
24–48 hour response
⚡
Alliance members
Email + phone, Mon–Fri 08:00–16:00 AWST
4-hour response
Get in touch
Phone support
Alliance members only · Mon–Fri, business hours AWST
+61 8 9386 9061
Critical issues
Platform outages, API failures, security concerns only